If you have any questions regarding your order, you can reach customer service at any time. Customer service lines are open 24 hours a day, 7 days a week.
|Country you are calling from||Toll Free Number||Hours of Operation|
|NEW ZEALAND||0800-480-383||24 HOURS|
NOTE: Some international mobile phone carriers do not allow toll free 800 numbers to the USA to connect. Company suggest using a landline if you are having trouble with your mobile carrier.
You can call the local numbers designated for your country below. Calling rates may apply.
|Country you are calling from||Local Number||Hours of Operation|
|AUSTRALIA||+61 2 8880 0314||24 HOURS|
|NEW ZEALAND||+64 9 951 8053||24 HOURS|
For Paper Correspondence only:
c/o Hydroxatone International Limited
Upper O’Connell Street
For Physical Returns:
Please call contact numbers above or email for return instructions to ensure proper processing.
You can also email at [email protected] for any questions regarding your order or to schedule a call back. Please provide First and Last Name, Invoice Number or Customer ID, Phone number, Country, and day and time to call you back. Please give 24 hours advance notice.